Libby Troubleshooting
- Home Library Change Impacting Libby AccessAs of late September 2024, the Libby app requires patrons’ selected library at login to match the Home library listed in our system. If you are currently having problems logging in, it may be because Libby is trying to login under a different home library than what is listed in our system. Typically, the error message will be “Your library card is not able to access this library.” To solve this problem, retry logging in…
Libby Help Guides
- Recommend a Digital TitleDid you know that you can recommend a title for our collection? The feature in Libby is called “Notify Me Tag”. Any tags that a patron adds to their app are sent to all of their library collections. That sends the library a signal that there is interest for a title so they can build a collection that better serves you. If one of your collections adds the the title, you will get a notification…